Return & Refund Policy
At Naked Nutrition - Nutrition With Nothing To Hide, we prioritize your satisfaction. If your purchase does not meet your expectations, you may be eligible to return it by following these specific guidelines.
Return Eligibility
To process a return, your item must satisfy all the following conditions:
- Returned within 30 days from the original delivery date.
- Show no signs of damage, wear, or use after delivery.
- Be in a condition appropriate for thorough inspection upon receipt.
Returns failing to meet these criteria may be declined.
Non-Returnable Items
The following products cannot be returned:
- Customized or personalized items.
- Digital products and downloadable content.
- Clearance or final sale merchandise.
Return Shipping
Customers are responsible for return shipping costs except when the return is due to Naked Nutrition sending a defective, damaged, or incorrect item.
Refund Process
- Once we receive your return, it will be inspected within 2-4 business days.
- You will be notified whether your refund has been approved or denied.
- If approved, the refund will be credited to your original payment method within 7-10 business days.
Please note, additional processing time may be required by your bank or credit card provider to complete the refund.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or contains incorrect products, retain all original packaging and contact us immediately at raymondparkvyxd@outlook.com so we can swiftly resolve the issue.
Order Cancellations
You may cancel your order within 24 hours of placing it. To request a cancellation, please contact us as soon as possible at raymondparkvyxd@outlook.com.
Shipping Timeframes
- Orders are generally processed and shipped within 2-4 business days.
- Delivery duration usually ranges from 7-15 business days depending on your location.
Contact Information
If you have questions about returns, refunds, or cancellations, reach out to Naked Nutrition by emailing raymondparkvyxd@outlook.com.